Obtaining informed consent for telebehavioral health
You may be required to get your patient’s official informed consent when they make a telehealth appointment. Patients can give informed consent through signed paperwork, completed before the appointment and/or through verbal consent, taken at the beginning of each session.
Informed consent laws — and the minimum age for consent — also vary by state.
Here are a few basic steps for informed consent:
- Explain what the patient can expect from the telehealth visit — including potential risks.
- Explain their rights as a patient.
- Explain to minors what information may be shared with parents or guardians.
- Check-in with the patient about their responsibilities during a telebehavioral health visit. Include specific steps like wearing headphones and finding a place to be alone during the visit to ensure privacy.
Tip: Make sure to have your medical and intake forms reviewed by your legal team.
More about informed consent:
- Informed Consent – from the National Policy Center - Center for Connected Health Policy
- Current State Laws & Reimbursement Policies — from the National Policy Center - Center for Connected Health Policy
- How to Obtain Informed Consent for Telehealth — from the Agency for Healthcare Research and Quality
- Easy-to-Understand Telehealth Consent Form — from the Agency for Healthcare Research and Quality